← Back to Finway

Privacy Policy

Last updated: July 24, 2026

Finway(“Finway,” “we,” “us”) provides financial education and self-service planning tools. This policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have. Finway is intended for adults (18+) and does not knowingly collect information from children.

Information we collect

You provide most of this directly by using the product:

  • Account information — your name and email, managed through our authentication provider (Clerk).
  • Financial profile — the answers you give in the Navigator profile (life stage, emergency-fund status, debt, retirement contributions, home ownership, self-employment) and your resulting Navigator Score.
  • Net-worth entries — the asset and liability amounts you enter (cash, retirement, investments, real estate, credit-card debt, student loans, mortgage, and other items) and their history over time.
  • Strategy inputs — your situation, timeline, risk, and income responses, and the plan and actions generated from them.
  • Community content — posts and replies you choose to publish.
  • Payment information — when you subscribe or purchase, our payment processor (Stripe) collects and processes your card details. Finway never sees or stores your full card number.

This financial information is sensitive. We treat it accordingly and do not sell it.

How we use your information

  • To calculate your Navigator Score and generate your personalized strategy and net-worth trend.
  • To provide, maintain, and secure your account and the service.
  • To process subscriptions and purchases and grant the corresponding access.
  • To respond to your requests and support inquiries.

Finway provides educational content and tools, not personalized financial, investment, tax, or legal advice. We do not use your financial data to give individualized recommendations that require a licensed professional.

Who we share it with

We share information only with the service providers that operate Finway, and only as needed to run it:

  • Clerk — authentication and account management.
  • Stripe — payment processing and subscription billing.
  • Neon — our PostgreSQL database provider (where your profile, scores, and net-worth data are stored).
  • Cloudflare R2 — storage and delivery of purchased digital books.
  • Railway — application hosting.

We do not sell your personal information. We may disclose information if required by law or to protect the rights, safety, or property of Finway or its users.

Your rights and choices

You can:

  • Access and update your account and profile information from within the app.
  • Delete your account. Deleting your account permanently removes your financial profile, scores, strategy sessions and actions, net-worth history, community posts and replies, and subscription records from our database. This action cannot be undone.
  • Request a copy of your data by contacting us at the address below.

Depending on where you live, you may have additional rights (for example, to access, correct, port, or delete your data). To exercise any of these, contact us at support@finway.aaservent.com.

Data retention

We retain your information for as long as your account is active. When you delete your account, we remove your personal and financial data from our primary database as described above. Residual copies may persist for a limited time in encrypted backups before being overwritten, and our providers (e.g., Stripe) retain transaction records as required by their own legal and financial-recordkeeping obligations.

Security

We protect your data in transit (HTTPS/TLS) and rely on reputable providers for storage and processing. Purchased book files are served through expiring, access-checked links. No system is perfectly secure, but we work to safeguard your information and limit access to it.

Cookies and sessions

Finway uses cookies that are necessary to keep you signed in and to operate the service (set by our authentication provider). We do not use advertising trackers.

Changes to this policy

We may update this policy as the product evolves. Material changes will be reflected by updating the “Last updated” date above and, where appropriate, by notifying you.

Contact

Questions about this policy or your data? Email support@finway.aaservent.com.